Privacy Policy
At Sanova, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information when you use our site:
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Personal information: name, email address, shipping address, phone number, and payment details.
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Order history and communication preferences.
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Technical information: IP address, browser type, device information, and usage data collected via cookies.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Send order confirmations and shipping updates
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Provide customer support
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Improve our website and services
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Send marketing emails (if you’ve opted in)
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Prevent fraud and ensure site security
3. Sharing Your Information
We do not sell your personal information. We may share limited data with trusted third parties only when necessary:
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Payment providers (to process your order)
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Delivery services (to ship your items)
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Analytics and marketing platforms (to improve our service)
All partners are required to keep your data secure and only use it for the purpose intended.
4. Cookies
Sanova uses cookies to improve your browsing experience, track website performance, and remember your preferences. You can control cookie settings in your browser.
5. Data Retention
We retain your information for as long as necessary to fulfill your order, comply with legal obligations, or for legitimate business purposes.
6. Your Rights
Under UK data protection laws, you have the right to:
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Access the data we hold about you
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Request correction or deletion of your data
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Withdraw consent for marketing communications
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File a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: